4. SMS & Text Message Program
Growth Ally Inc offers an optional SMS (text message) program for customers who book an appointment, request a quote, or otherwise engage our services. Through this program, we may send text messages that include appointment confirmations and reminders, scheduling and rescheduling updates, quote follow-ups, customer support communications, and important account or policy notifications.
Opt-In: You opt in to our SMS program by providing your mobile phone number and explicitly consenting to receive text messages — for example, by checking the SMS consent checkbox on our web forms or by otherwise confirming your request to receive text communication. Consent is not a condition of purchasing any property, goods, or services.
Message Frequency: Message frequency varies based on your service usage and appointment schedule. You will typically receive a confirmation message when you opt in, reminder messages around any scheduled appointments, and occasional support or account-related notifications.
Opt-Out & Support: You may cancel the SMS service at any time by texting "STOP" to the number that sent you the message. We will confirm your unsubscribe status via SMS, and you will no longer receive messages from us. To rejoin, sign up again as you did initially. For assistance, reply "HELP" or call 754-254-1514 during business hours. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
Sharing of Mobile Information: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.
Our SMS program complies with applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines. You must be 18 years or older to participate. For additional SMS terms, please see our Terms of Service.
7. Data Security
We implement industry-standard technical and organizational safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (TLS/SSL), access controls, regular security reviews, and vetted third-party service providers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.